Q:  How do I place an order?

Call:

515-288-7245 

(1-800-782-6763)

Fax:

1-888-236-7739 

Mail:

851 6th Ave. Des Moines, IA 50309

E Mail:

info@dmstamp.com

Q:  What are production times?

Rubber stamps and mechanical Heavy Duty Daters and Stampers are in production for one day. PureMark pre-inked stamps take 2-3 days to manufacture. Most engraved products ship within a 3 days. Please allow additional time for mailing.

Q:  Can PureMark be re-inked?

PureMark make 25,000 impressions and can be re-inked. Each re-inking gives the stamp a few thousand impressions before re-inking is necessary again. Most people re-order fresh stamps instead of re-inking old ones.

Q:  How do I order a signature stamp? 

If you've ordered it from us before, we can make another without resubmitting an original signature. Just let us know the red re-order number on the label of the stamp. If it's a new signature, please sign your name three times on a white sheet of paper with a black felt tip pen (approximately the size you'd like the stamp). Send the signature to P.O. Box 1798 Des Moines, IA 50306. Include mailing and billing information.

Q:  How is the billing handled?

We'll include an invoice with each shipment and bill on open accounts to all qualified businesses. We don't ship open account to individuals. Our terms are "Due on receipt". We accept American Express, Visa and Master Card.

Q:  What's the difference between types of stamps?

Rubber stamps require an ink pad to make an impression.  Self-inkers have an ink pad built into the mechanism and work best for rapid, heavy usage. Pre-inked stamps are made from a solid slab of ink with individual characters molded in the slab.  They make the sharpest impressions but aren't recommended for rapid, heavy duty use.

Contact us at info@dmstamp.com for Questions, a Catalog or Comments on our website.